How does SiteRep answer calls for HVAC contractors?

SiteRep connects to your existing phone line via Twilio. When a customer calls, our AI receptionist answers 24/7, collects their name, address, and service issue, qualifies the urgency, and reads available calendar slots to book an appointment. You get an SMS summary after every call.

Can SiteRep qualify leads for plumbers automatically?

Yes. SiteRep's AI asks callers what plumbing service they need — emergency leak, drain clog, water heater, etc. — collects the address, and confirms urgency before booking. Emergency jobs can be flagged and routed to you immediately via SMS.

Does SiteRep work for roofing contractors handling storm damage calls?

Absolutely. Storm calls come in waves, often outside business hours. SiteRep answers every call, collects address, roof type, and insurance status, and books a callback or inspection slot. You never lose a storm job to voicemail again.

What happens if SiteRep can't book a job?

SiteRep sends you a full call summary via SMS immediately after any call it couldn't fully book. You'll know exactly who called, what they needed, and their phone number — so you can call them back and close the job manually.

Is SiteRep available 24/7 for emergency calls?

Yes. SiteRep runs 24 hours a day, 7 days a week — including holidays, weekends, and overnight. Emergency calls are flagged in real time and you receive an SMS alert immediately.

AI Receptionist for Trades

You can't answer.
SiteRep does.

Every call answered — 24/7. SiteRep qualifies leads, books jobs, and texts you the summary. While you're on a roof, you're still winning.

60–80% of contractor calls go unanswered

$1,200+ avg emergency HVAC job value

85% of callers who hit voicemail never call back

Used by contractors who can't afford to miss calls

Live call pickup in <5 seconds

Calendar booking, no human needed

SMS summary after every call

Emergency calls route straight to your phone

What SiteRep does

A full-time employee. No salary. No benefits. No days off.

Answers Every Call

24/7, at 3am on Christmas, during your kid's soccer game, while you're on a roof. Always picks up. Always professional.

Qualifies Leads

Asks the right questions. Captures name, address, service type, and urgency. Screens out spam and price shoppers.

Books Appointments

Checks your calendar and schedules jobs while you keep working. No back-and-forth. No phone tag.

Owner SMS Alerts

Emergency keywords trigger an instant SMS with full call summary. "No heat" on a January night? You'll know in 15 seconds.

Sends Estimates

After qualifying a lead, sends a preliminary estimate based on your pricing rules. Moves the customer further down the pipeline.

Weekly Owner Reports

Every week: call volume, lead quality, jobs booked, revenue impact. Know exactly what your AI employee is doing.

Setup in minutes

Three steps to never miss another call

Point SiteRep at your number

Forward your existing business line. SiteRep picks up immediately — no new hardware, no new phone number.

Customize your intake flow

Tell SiteRep your services, pricing, service area, and emergency keywords. It learns your business in one conversation.

Go back to running your business

SiteRep handles the phones. You get a text after every qualified lead. Calendar fills up. Revenue stays in your pocket.

Most contractors are losing $45,000–$120,000 per year to missed calls. SiteRep costs less than one month of a receptionist salary.

Live. Right now.

Your phone just rang.

Caller needs an HVAC repair. It's 9pm on a Tuesday. You're elbow-deep in a job. Do you answer?

Without SiteRep

Missed call. Voicemail. They called three competitors while you drove home.

With SiteRep

15-second text: "New lead: Mary T., 2214 Oak St, no heat, wants same-day." You call back and book the $900 job.

Pricing

Simple, transparent pricing.

No per-call fees. No minute caps. Just your phone answered every time.

Starter

$299 /month

Everything you need to stop losing calls.

24/7 AI call answering
Lead qualification (name, address, service type)
Urgency detection
Emergency SMS alerts to you
Web chat widget
Appointment booking
Dashboard

Get Started

You're already losing money every time your phone rings.

Every unanswered call is a job you didn't book and a customer your competitor just won. SiteRep changes that — permanently, for less than the cost of two weeks of a part-time employee.

Setup in under 30 minutes

No contracts, no setup fees

Cancel anytime, no penalties

Starting at $299/month — everything included. No per-call fees. No minute caps. No surprises.

You can't answer.SiteRep does.